Challenges
A leading STM (Science, Technical, and Medical) publisher sought to reduce duplicate tickets, stabilize monthly cash flow, and improve collection efficiency on receivables aged 60+ days.
Solutions
Straive deployed a structured, automated collections workflow featuring SAP-triggered dunning processes, proactive customer pre-checks, targeted customer outreach, and a defined resolution process for delinquent accounts.
Impact
The engagement dramatically enhanced collection effectiveness and standardized the publisher's escalation processes, delivering the following measurable results:
- €231M in Total Cash Collections
- 69K+ Invoices Cleared
- 42% Improvement in Collections
- €2M Increase in Monthly Cash Collections
Download Case Study
Learn exactly how Straive helped a leading STM publisher automate collections workflows and accelerate €231M in cash recovery.