Job Description

Job Qualifications:

• 3-5 years of experience in customer service and sales, at least 1-2 years in a leadership or supervisory role.

• Strong experience in handling both inbound and outbound sales.

• Excellent communication, coaching, and team management skills.

• Can start as soon as possible.

Job Responsibilities:

• Lead and manage a customer service team handling inbound and outbound sales.

• Provide coaching, training, and mentorship to enhance sales effectiveness and customer satisfaction.

• Handle escalated customer concerns while ensuring compliance with company policies and quality standards.