Job Description

Customer Service Representative - Job Description ← Go Back To Jobs

Customer Service Representative

APPLY FOR THIS JOB

Paranaque City, Paranaque, National Capital Region, Philippines (SPH1)

Department
Customer Service
Job Posted On
21-05-2026 13:18:39
Employee Type
Project Based
Experience range (Years)
0 - 2

Job Description

  • Handles customer inquiries through non-voice channels such as email and live chat
  • Addresses customer inquiries related to products, services, or account status
  • Maintains a professional and friendly tone in all written communication
  • Ensures customer issues are resolved efficiently and effectively, aiming for first-contact resolution
  • Escalates complex or unresolved concerns to the appropriate department when necessary
  • Accurately documents customer interactions and maintain detailed records

Job Qualification

  • At least 2nd year in college
  • Detail-oriented with strong organizational and multitasking skills
  • Amenable to start as soon as possible
  • Amenable to work onsite and shifting schedule
Skip to content