Job Description

ABOUT STRAIVE:

Straive (earlier known as SPi Global) is a market leading content technology enterprise that provides data services, subject matter expertise (SME) and technology solutions to multiple domains such as research content, e-Learning/EdTech and data/information providers. With a client-base scoping 30 countries worldwide, Straive’s multi-geographical resource pool is strategically located in eight countries Philippines, India, USA, China, Nicaragua, Vietnam, United Kingdom and the company headquarters in Singapore.

It is a market leader in technology driven solutions for the extraction, enrichment, and transformation of content assets in the Publishing space BPO/KPO services. Straive’s suite of proprietary technology platforms combined with their deep understanding of content workflows and data structures is the reason they are the partner of choice of leading information companies. While content is the key product of information companies, it is fast becoming a key differentiator across each industry. Straive’s vision is to deploy technology solutions that will make content accessible, adaptable and actionable to touch lives today and make a difference.

SIGNIFICANCE OF THE ROLE:

We are looking for ambitious publishing professionals to join a growing team supporting the peer review process. We seek highly motivated applicants who enjoy keeping up to date with the latest in medical research, are detail-oriented, have great customer service skills and enjoy working as part a team.

As Reviewer Selection Editor you will be accountable for efficient peer review administration procedures using Scholar One ManuscriptsTM, using tools such as PubMed Central to research international experts suitable to act as peer reviewers for cutting edge medical research. Reporting to the Reviewer Selection Lead, the successful candidates will join a team of Reviewer Selection Editors.

WHAT WE ARE LOOKING FOR:

• A postgraduate qualification in Computer Science, Electrical and Electronics.
• Knowledge and understanding of the process of journals peer review process.
• An interest and awareness in academic publishing, and an up to date knowledge of market trends.
• A strong command of English spelling and grammar.
• Knowledge and experience of process-driven workflows.
• Experience of working in a customer-facing role.
• Ability to be detail-oriented, accurate, and a problem-solver.
• Excellent organization skills and confidence in completing multiple tasks to deadlines.
• Effective communication and interpersonal skills and a desire to provide to excellent customer service.
• The ability to recognize process improvement opportunities.
• Good persuasion and influencing skills, showing empathy for others’ viewpoints.
• Have flexibility to adjust to change in works plans or assignments.
• Familiarity with Microsoft Office software.

WHAT YOU WILL BE DOING:

• Managing the peer review process to agreed speed and quality targets for journals.
• Using internal and external databases to research and select appropriate reviewers.
• Staying up to date with internal and external guidelines on ethical publication practices.
• Corresponding with reviewers regarding deadlines and standard queries.
• Conducting data analysis, recognizing process improvement opportunities and making recommendations.
• Maintaining accurate records and updating content management systems.
• Daily liaison with our internationally-based editorial teams.
• Managing external stakeholders’ expectations.
• Providing excellent and empathic customer service.
• Assisting on department projects as required.

Some experience with online submission platforms like Scholar One ManuscriptsTM or Editorial ManagerTM would be advantageous, although full training is available.

SELECTION CRITERIA:

• Online assessment.
• Technical discussion.
• Final HR level discussion.