Job Description

Position: Quality Assurance - Sr. Executive

Reports to: Associate Director                  

Location:  Anywhere in India

Exp level: 6+ yrs

Position Summary

We are seeking an experienced, innovative, and hands-on Quality assurance professional to act as a

Quality Assurance Manager within our Content Competency. This role will lead QA strategy, QA day-

to-day activities, and reporting for individual accounts and workstreams. 

Responsibilities:

 Be the single point of contact for all QA matters of assigned accounts/workstreams. 

 Create QA strategy document for each project, derived from the base template

 Create effort and resource estimations at the presales stage. 

 Ensure resource fulfillment during the execution phase.

 Participate in kick-off, Quality Plan, RCA, project review, and project huddle meetings.

 Ensure the project has all QA artifacts in place and updated on defined intervals.

 Project quality reporting & dashboards.

 Hands-on involvement in testing and audits of project deliverables 

 Maintain data of projects, team, and self.

 Coach and mentor team.

 Validate documents at each testing stage (Handover document, self-review sign-offs and logs).

 Share bug reports with the development team.

Qualifications:

 Bachelor’s or Master’s degree in any discipline.

 At least 6+ years of relevant experience in eLearning.

 Should have set up and led projects in the past.

 Ability to track, report, and present quality data.

 Preferably trained in LEAN.

 Well versed with industry standards: SCORM, CC, LTI

 Well versed with Off-The-Shelf authoring tools such as Articulate, and Lectora

 Well versed with industry-standard LMSs in K12, HE, and Corp  

 Ability to seamlessly collaborate with cross-functional teams.

 Must be highly organized, proactive, detail and deadline-oriented 

 Must have excellent written, verbal, and interpersonal skills

 Ability to establish trust and credibility to build supportive relationships

 Proven ability to identify and solve problems independently

 Ability to build training material for Quality and train across relevant audiences. 

 Understand client requirements and translate them into test cases, quality plans, test plans, etc.

 Understand testing platforms, tools, etc. to provide solutions around challenges and proactive

measures of risks involved. 

 Ability to interact with clients as well as internal stakeholders and ask the right questions.

 Ability to understand client requirements and share correct inputs to clients accordingly.

 Ability to create formats as per ask using MS Office.

 Ability to effectively allocate tasks and utilize the team optimally.

 Ability to perform content testing.

 Manage cross-functional interactions.