StraiveTM is committed to ensure protection of personal information of its employees, customers, clients, and stakeholders, pursuant to the provisions of applicable Data Privacy/Protection Regulation in its operations globally. All such Regulations are strictly observed in the collection, processing, security, retention, and disposal, of any personal information entrusted to, and acquired by the company, during the course of its engagements.
The employees, internal stakeholders, and business partners, are responsible in complying with all the information security controls and policies related to Data Privacy/Protection; and are accountable for any action, and all its corresponding outcomes, in protecting the personal data of data subjects.
Security threats, breaches, incidents, or any act which may lead to the violation of any of the provisions in the Global Data Privacy/Protection (and or its corresponding SPi Global information security policies and procedure) are reported to the Gobal Data Protection Officer (email@example.com), to the supervising authority, and to the data subject, as applicable.
StraiveTM respects and honors the Rights of the Data Subjects, as follows:
It only takes a moment to familiarize yourself with our privacy practices, so please do. If you have questions, please contact us.
At StraiveTM, we take the security of your personal information very seriously. When your personal data is stored on any company-owned device, we use computer systems with limited access housed in facilities using logical and physical security measures adherent to governing data privacy regulations and information security standards.
When assessing these periods StraiveTM carefully examines the need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection, unless a longer or different retention period is required by law.
You are not required to provide the personal information that we have requested, but, if you decide not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
It is also important to note that when you post on an StraiveTM forum, chat room, or social networking service, any personal information and content you share will be visible to other users and can be read, collected, or used by them. You are solely responsible for any personal information you choose to share or submit in these channels. For example, if you list your name and email address in a forum posting, that information will be considered public, and will be accessible to a lot of people.
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, or disclose non-personal information for any purpose. Here are some examples of non-personal information that we collect and how we may use it:
If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined. We might receive or validate information about you from other sources to ensure the accuracy and completeness of your profile.
Please know that we may gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the StraiveTM website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
At times StraiveTM may make certain personal information available to strategic partners that work with StraiveTM to provide products and services, or that help StraiveTM market to customers. Personal information will only be shared by StraiveTM to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
We also share personal information with companies who provide services such as information processing, fulfilling customer orders, delivering services, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever StraiveTM operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for StraiveTM to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Additionally, in the event of a reorganization, merger, or sale, we may transfer to the relevant third party any and all personal information we have collected.
StraiveTM does not make any decisions involving the use of algorithms or profiling that significantly affects you.
You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting us directly. For other personal information we hold, we will provide you with access for any purpose – including requesting the correction of inaccurate data, or the deletion of the data if StraiveTM is not required to retain it by law or for legitimate business purposes.
We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier.
StraiveTM websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. For your protection, we encourage you to learn about the privacy practices of those third parties.
For users under the jurisdiction of the US FederalGovernment, StraiveTM companies respect the rights of the data subjects (consumers) pursuant to the California Consumer Privacy Act (CCPA) – the right to control of the personal information that we collect, process, and manage during the engagement; the right to delete personal information (with some exemptions); right to opt-out or in their personal information, and the right for non-discrimination for exercising the CCPA rights.
As a global company, we have several legal entities in different jurisdictions which are responsible for the personal information which they collect.
We also abide by the Asia-Pacific Economic Cooperation (APEC) Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies.
We understand the importance of taking extra precautions to protect the privacy and safety of children using StraiveTM products and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to create or provide their own personal information, unless their parent provided verifiable consent. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible.
If at any time a parent needs to access, correct, or delete data associated with a child’s data previously provided to StraiveTM, they may contact us directly.
To make sure your personal information is secure, we communicate our privacy and security guidelines to Straive employees and strictly enforce privacy safeguards within the company.
StraiveTM responds to or resolves a privacy question or question about personal information received on priority. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
For more details on StraiveTM’s Data Privacy/Protection Policy, contact the Data Privacy Officer directly via firstname.lastname@example.org