Challenges
An alternative assets data provider needed to scale complex financial data operations across asset classes, languages, and markets while managing rising webpage alert volumes, expanding ESG data capture, and bringing operations and technology closer together.
Solutions
Straive scaled the GCC into a 400+ FTE operations-and-technology model, combining financial and ESG expertise with multilingual delivery, custom automation, Spark.AI-enabled processing, and dedicated Technology and AI teams across the Philippines, India, and the UK.
Impact
- 400+ FTEs across operations and technology.
- 20+ Asian and European languages and markets covered
- 450K+ annual webpage alerts handled in 2025, up from 143K in 2023
- 98% accuracy rate
- 40% reduction in TAT across processes
- 40% reduction in Total Cost of Ownership
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