Job Description

 Monitor customer accounts to ensure timely payments and prevent overdue debts

 Maintain accurate records of customer interactions and transactions

 Excellent communication and negotiation skills

 Resolve disputes or conflicts related to payments thru mail / calls with the customers

& OPS teams

 Strong attention to detail and accuracy

 Good knowledge of debt collection laws and regulations

 Proficient in using collection software and CRM systems

 Ability to work independently and meet collection targets

 Should have knowledge in FEMA / EDPMS

 Knowledge in SAP/S4

 Identify and address any issues or reasons for non-payment

 Good knowledge in MIS

 Collaborate with the finance team to implement strategies for faster collections

 Bachelor's degree (BCom) or MBA or CA /ICWA Inter in finance or a related field is

preferred