Job Description

Key Responsibilities

Design Leadership

● Contribute to design strategy for client programs; align design vision with business priorities.

● Translate stakeholder needs into actionable design opportunities and roadmaps.

● Support discovery activities (interviews, journey maps, service blueprints) and synthesize

insights into design recommendations.

● Collaborate on proposals and pre-sales materials with compelling narratives and measurable

outcomes.

Design Execution

● Lead the design of complex service ecosystems and data-driven solutions, ensuring usability,

transparency, and inclusivity.

● Apply responsible AI design practices (explainability, human oversight, ethical

considerations).

● Develop frameworks, guidelines, and reusable patterns that scale across engagements.

● Measure design impact through KPIs, usability metrics, and adoption analytics.

Design Systems & Governance

● Contribute to enterprise-grade design systems for consistency, accessibility, and scalability.

● Participate in design reviews and governance practices to ensure quality and alignment.

● Champion inclusive design, accessibility standards (WCAG 2.2 AA), and privacy-by-design

principles.

Collaboration & Mentorship

● Mentor junior designers and contribute to a culture of feedback and continuous learning.

● Partner with engineering, data science, and consulting teams to ensure feasibility and timely

delivery.

● Represent design in client forums; communicate design decisions, risks, and trade-offs

clearly.

Required Qualifications

Professional Experience

● 8+ years of experience in UI/UX/service design with a portfolio demonstrating

enterprise-scale, data-intensive, and AI-enabled solutions.

● Experience leading design initiatives within multi-disciplinary teams and delivering

measurable outcomes.

● Background in consulting or services environment, collaborating with diverse stakeholders.

● Strong ability to apply Design Thinking methods—planning and facilitating discovery,

ideation, and co-creation workshops.

Tools & Primary Skills

● Expertise in Figma, FigJam, and design system practices.

● Strong skills in information architecture, interaction design, and data visualization.

● Solid understanding of accessibility, compliance, and ethical design practices.

● Ability to connect design execution to business objectives and client success metrics.