Operations
Making Operations - Future Ready
Today’s fast-changing business environment needs a scalable and flexible business partner focused on delivering current requirements while anticipating and adapting to evolving workflows and new-age technologies.
Straive is the partner of choice for end-to-end operations management for many leading companies supporting a wide range of business-critical functions. Our multi-delivery operational model, combined with a focus on delivery excellence, business transformation, data-driven enablement, and AI-led technologies, helps ensure better business outcomes.
Services
Content Operations
Our team of process experts and our proprietary aiKira platform enable faster time to market...
Editorial Operations
We support content development, design, and review through our highly qualified team of experts...
Customer Service
Our 24x7 customer support solution offers helpdesk and product support to authors,...
Finance Operations & Collections
We support various key back-office activities, including order processing, collections,...
Platform Deployment & Maintenance
Ensuring the seamless operation of intelligent platforms supporting content, data, and ....
Digital Transformation of Operations
Transform your operations with our digital solutions. Elevate user experience, expand....
Industries
Scientific Research & Publishing Education & Learning Financial Services Retail & CPG Pharma & Life Sciences Manufacturing & Logistics Media & EntertainmentScientific Research & Publishing
Content Operations
Editorial & Production
Technology & Platform
Customer Experience
Education & Learning
Multimedia Content Development
Data & Technology
Customer Service & Operations
Workforce Learning
Financial Services
Risk & Fraud Management
Investment Management
Sales & Marketing
Operations
Retail & CPG
AI-Powered Demand Forecasting
Digital Customer Experience
Fraud Detection & Prevention
Supply Chain & Seasonal Demand Optimization
Pharma & Life Sciences
Research and Development
Manufacturing & Supply Chain
Support Services
Commercial and Market Strategy
Manufacturing & Logistics
Media & Entertainment
Smart Content Recommendation
Digital Customer Experience
Content & Ad Revenue Maximization
Audience Segmentation Insights
Case Studies
North American Logistics Solutions Provider
Digitalization and Data Extraction
Deployed an advanced AI-powered data extraction solution tailored to intelligently recognize, extract, and validate 120+ data fields from various Bill of Lading formats.
Straight-through processing
of >80% of documents
Reduced Turnaround
Time (TAT) by 55%
Top Global Publisher
Improved Cash Flow and Reduced Bad Debt Provisions
Optimized invoice processing, tackling delays and enhancing financial efficiency amidst a surge in small-value invoices from Open Access publications.
Processed over 25,000
invoices
Overdue collection success: €20M
within the first year
Prominent U.S. Academic Publisher
Enhancing Academic Content Discoverability and Relevance
Enhanced the visibility, credibility, and value of publisher’s societies’ content through innovative taxonomy and classification systems.
Volume: ~22,000 terms and
~50,000 relationships
Accuracy/Quality: >95%
Leading Education Publisher
Streamlining Customer Support Operations
Managed user inquiries, resolved data management challenges, and optimized delivery processes for a seamless user experience.
Enhanced Data Accuracy
Streamlined Delivery Resolution
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